Consulting for small businesses across verticals affords me the ability to continuously learn. I am exposed to a number of industry specific challenges, but periodically find myself faced with a recurring problem faced by clients across all industries. Recently I have seen numerous clients confro...
A business is only as strong as its weakest process. Having clear guidelines for all tasks is essential to maintaining a level of consistency in your brand image, client communications, and quality of work. As previously discussed, formalizing processes is a prolonged exercise that grows with a c...
Forming an organization’s structure is a difficult task for any entrepreneur to tackle – especially when he is just starting out. However, forward thinking allows for a small business owner to understand the steps necessary to bring his concept to fruition.
I have recently met with two founder...
[Acquired by GetYourGuide]
iGottaGuide was my first scalable technology startup. Prior to working with my co-founder and developer Michael Griffiths, we both had extensive experience in service-based businesses. We saw tourism as a fragmented industry, hard to navigate with a massive amount of...
Corporate Culture. Company Values. Management Philosophies. Businesses spend a great deal of time formalizing both how customers perceive them and how employees conduct themselves.
Regardless of whether a business is just starting or if it has an established customer base and is expanding its ...
